At present, the company's customers are located all over the country, with offices in major domestic sales areas, and dedicated business personnel responsible for connecting regional customers and maintaining relationships. Aichuang will always promise high-quality customer service: pre-sales integrated solutions, providing professional technical consulting services based on project commissions, and customizing integrated solutions; in-sales technical guidance and structural design, strictly in accordance with the company's in-sales service process, grasp the progress of the project, and provide professional services to customers; after-sales professional after-sales service team, installation and debugging, technical worker training, on-site guidance services, regular return visits, etc.
The company's headquarters and R & D base are established in the Aidi Intelligent Manufacturing Industrial Park (a provincial and municipal key construction project) in Yantai Free Trade Zone. Construction of the industrial park started in 2020 and will be completed in November 2021. The Aichuang Robot Project has a total investment of 1.09 billion yuan, a total land area of 87573 square meters, and a construction area of 68,233.19 square meters. It mainly builds an RV reducer manufacturing line, a robot body manufacturing line, a technology research and development and experimental center, a mobile robot manufacturing line, and a key component production line for the robot electrical control system. After the project reaches production capacity, it has the ability to annually produce more than 20,000 robots and more than 600,000 RV reducers.